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Accessibility Statement

Last Updated: August 12, 2026

WORKPRO® Tools is committed to providing an accessible and user-friendly online experience for all users, including individuals with disabilities. Accessibility is an ongoing effort, and we continuously review and improve our website design to help users access information, browse products, and use key website functions. This page outlines the accessibility features of our website. If you encounter an accessibility barrier or need assistance using our website, please contact us using the information below.

Scope of This Statement

WORKPRO® Tools is an online store accessible via workprotools.store, offering professional-grade tools and accessories for home improvement and trade use. This statement applies to workprotools.store and the customer-facing web pages and functions made available through that website. Our accessibility efforts focus on the information and functionality users need to browse, evaluate, and purchase products and to obtain customer support.

  • Browsing & Navigation: Our accessibility review includes the homepage, collection pages, and search results.
  • Product Pages & Cart: Our accessibility efforts also address product information, images and text alternatives, product options, interactive controls, shopping-cart functions, and related status and error messages, such as cart updates, product availability notices, and notifications of unsuccessful actions.
  • Checkout: Our checkout is hosted and operated by the Shopify platform. You will be prompted to enter your shipping address and select a payment method to complete your order. We include checkout and payment-related interactions in our accessibility review to the extent reasonably practicable and encourage users to contact us if they encounter an accessibility barrier during checkout.

Accessibility Standards & Technical Reference

Accessibility is an integral part of our development process. We work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as an internal technical reference and the principles of Title III of the Americans with Disabilities Act (ADA) as applicable accessibility requirements. This is an ongoing effort and should not be understood as a representation that every page, feature, or third-party component has been fully audited or currently meets every WCAG standard in full.

Accessibility Measures and Ongoing Work

1. Keyboard Navigation & Interaction

  • Keyboard Support: Core site pages are designed to support keyboard navigation. You can generally press Tab to move forward through interactive elements, Shift + Tab to move backward, and Enter to activate links or buttons. Keyboard support may vary across third-party embedded components.
  • Skip Navigation: Where supported by our theme, a “Skip to main content” option may be available to help users bypass repetitive header navigation. We are working to ensure this is consistently implemented across all pages.
  • Interactive Overlays: We aim for cart drawers, search panels, and modal dialogs to support keyboard interaction. Behavior may vary depending on the component and theme version in use.

2. Content Perception & Visual Adjustments

  • Zoom & Responsiveness: Our site is designed to remain functional at browser zoom levels up to 200% on most key pages, including the homepage, collection pages, and product detail pages. We continue to review components that may require additional improvement. 
  • Alternative Text (Alt Text): We aim to provide descriptive alternative text for product images and key visual content. We are also reviewing legacy content and updating text alternatives as part of our ongoing remediation work.
  • Color Contrast & Focus Indicators: Our accessibility review includes color contrast for text and user-interface components, as well as visible keyboard focus indicators. We use applicable WCAG Level AA criteria as technical references when identifying and prioritizing improvements.

3. Screen Reader Compatibility

  • Page Structure: Our store theme uses heading hierarchies and semantic HTML to support screen reader navigation. We aim to include ARIA landmarks and labels on key interactive elements where applicable.
  • Compatibility Goals: We aim for reasonable compatibility with commonly used screen readers, including JAWS and NVDA on desktop, and VoiceOver (iOS) and TalkBack (Android) on mobile. Because assistive technology, browser, operating-system, and third-party component combinations vary, users who encounter a barrier are encouraged to contact us so that we can investigate the issue and provide assistance.

Third-Party Content & Accessibility Limitations

While we strive for WCAG 2.1 AA alignment, some website features are provided or supported by third parties. We include material third-party components in our accessibility review where reasonably practicable, communicate identified issues to relevant providers, and consider accessible alternatives or user assistance when a third-party component creates a barrier.

  • Third-Party App Components: Certain functions, such as review widgets, customer-support tools, or other Shopify apps, may be provided by third-party vendors. When we identify an accessibility issue affecting a material user function, we may work with the vendor, adjust configuration where available, or evaluate an alternative means of providing the relevant information or service.
  • Shopify-Hosted Checkout: Our checkout pages are hosted and maintained by Shopify. We do not make representations on behalf of Shopify regarding its conformance with any particular accessibility standard. If you experience an accessibility issue during checkout, please contact us so that we can investigate and, where feasible, assist you in completing your transaction while the issue is addressed.
  • Legacy & Rich Media Content: Some older product images and rich media content are undergoing review for alt text completeness and zoom layout adaptation.

Monitoring & Continuous Improvement

WORKPRO® Tools is committed to ongoing accessibility improvement. Our efforts include:

  • Content Audits: Periodically reviewing pages and newly published content against WCAG guidelines.
  • Vendor Engagement: Encouraging third-party app developers and theme providers to improve accessibility in their components.
  • Remediation Planning: Prioritizing fixes for identified gaps, including legacy media and navigation components.

Feedback & Accessibility Assistance

We welcome accessibility feedback from all users. If you experience difficulty accessing content or functionality on workprotools.store, or if you need assistance using a website feature, please contact us using the information below. We will use the information you provide to understand the issue, evaluate appropriate next steps, and support our ongoing accessibility improvements.

  • Email: support01@workprotools.com (Subject line: Accessibility Feedback)
  • Order Assistance: If an accessibility barrier prevents you from completing a purchase online, please email us with the subject Order Assistance - Accessibility. While we investigate the reported barrier, we will make reasonable efforts to provide timely assistance or an accessible alternative means of accessing the relevant information or service, where feasible.
  • Response Time: We aim to acknowledge accessibility-related messages within 3 business days. The time required to investigate and resolve a particular issue may vary depending on its nature and complexity.

When submitting feedback, please include the page URL, a description of the issue, and the browser or assistive technology you were using. Providing this technical information is helpful but is not required for us to receive and consider your accessibility feedback.

This statement may be updated from time to time as our website, services, accessibility practices, and applicable technical guidance evolve.