WORKPRO Portable Steam Carpet & Upholstery Cleaner Machine, 16KPa Suction with 4 Cleaning Modes, Spot Cleaner Machine with Heating System and Multi-Function Tools for Sofa, Pet Stains & Car Interior

Four Cleaning Modes for Versatile Use: Designed with versatility in mind, our carpet spot cleaner offers four cleaning modes to suit different needs: Cold water mode is perfect for everyday cleaning, hot water mode tackles stubborn stains, the steam only mode provides a deep, sanitizing clean, and the steam & vacuum mode for deep cleaning while sucking up dirty water

Large Capacity Dual Tank Design: The portable carpet steam cleaner stores a 34oz dirty water tank and a 44oz clean water tank, keeping clean and dirty water separate to avoid cross-contamination. The tanks are easy to remove and clean, allowing you to clean larger areas in less time, making your cleaning routine more efficient and hygienic

Lightweight and Portable Design: With an 11.5FT power cord, 3.6FT hose, and 4 brushes, the portable carpet cleaner offers wide coverage to clean every corner of your home. Weighs approximately 12.13 lbs, with swivel wheels for smooth movement to any location. The convenient holder design allows for neat cord storage, saving space and making post-cleaning storage simple and hassle-free

Panel Touch Design for Convenient Operation: The carpet steam cleaner features a modern touch panel design that, instead of traditional mechanical pressing, reduces hand fatigue and makes operation effortless and efficient. With conveniently placed power and water spray buttons on the rug cleaner machine and reliable electronic controls, switching functions is quick, simple, and safe

Powerful Multi-Fabric Cleaning: This steam carpet cleaner comes with a dedicated, powerful multi-fabric cleaner, suitable for various fabric surfaces. Whether cleaning carpets or upholstered furniture, spot shot carpet cleaner effectively removes stains without harming fabrics or hands, providing a professional cleaning experience that leaves your entire home spotless

Order Processing

• We only ship to the US.
• We process orders within 2-3 business days, excluding weekends and holidays.
• Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us via support01@workprotools.com for confirmation.

We provide good shipping service to make your shopping process more satisfied. The shipping prices base on prices are as follows: 

We will choose the best logistics for you according to your address, the nature of the goods, and other factors. The duration of shipping will be from 3 to 10 days.

SPECIAL NOTE

If you ask to change the address after the order has been shipped, WORKPRO does not guarantee the successful update of your order's shipping. You are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

 When you place an order, please be sure to enter the correct name, address, and contact information so that we can deliver your orders successfully.

If you are not 100% satisfied with the item you received, we will accept returns within 15 calendar days of receiving the item.

What can be returned or exchanged?

• Items ordered were received within the past 15 days.
• Product is in the same condition as when you received it.
• All packaging, accessories, accessories are still in new or like-new condition and will not affect resale.

If you believe the product is defective, please contact Customer Service: support01@workprotools.com with product and defect details.


Return process within 15 days of receiving your order

Submit a return request to the customer service email: support01@workprotools.com. Please include a description and photo explaining the reason for your return.
We reserve the right not to accept returns without prior approval from Customer Service.

Once our customer service department approves your request, we will provide you with a return address. Please ship the item via your local post office within 3-5 business days of receiving the return form and keep the tracking number handy.
EDIT: Consumers are not responsible for return shipping if an item is received damaged or incorrect.

In other cases, if a return is requested, the consumer shall bear the shipping cost. The specific cost depends on the courier company you choose.

No restocking fees are charged to customers for returning defective products

All returned items will be inspected. We will process a refund when we confirm that the product has the problem you mentioned. After we process your refund, it usually takes 3-7 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may charge a small transaction fee.
Note: The value of the return is equal to the selling price of the returned or exchanged item, including applicable taxes. For online returns, original shipping charges will not be refunded unless otherwise stated.

return address

If you wish to return any item to the nearest return address, please contact our Customer Service at support01@workprotools.com. You will receive a reply as soon as possible.

Note: Please do not send returns to the address on the package. This is not our return address and will affect the processing of your return.

E-mail: support01@workprotools.com

Phone: +1 (877) 876-7562

1. Do you ship internationally?
   Currently, our website only support shipments within the United States.

2. When can I get my product after payment?
   We will process your order within 2-3 days. And the shipping process takes about 5-15 days, the shipping time mainly depends on where you are. Delivery details will be provided in your confirmation email.

3. How can I track my order?
   Once your order has shipped from our warehouse, you will receive an email notification with tracking information. Please also check your spam. This email will contain all your shipping information and ways to track your order.
   Please note that you will not get tracking information until your order has been processed and shipped. Additional shipping delays may occur due to large order volumes.

4. Can I return it?
   We're always committed to making sure our customers love our products, but if you do need a return, we're happy to help. You can return undamaged products and package within 15 days of purchase for a full refund for any reason. Should the reason for return not be related to the quality of the product, we kindly request the customer to pay the shipping return cost. For more instructions please contact us: support01@workprotools.com.

5. How long does it take to process a return?
   Due to the additional quarantine measures surrounding returns, we will process your return within up to 7 business days of receipt of the return package. You will receive an email notification once your return has been processed. Approximately 3-7 additional business days for funds to be credited to your original payment method.

6. What if I receive an incorrect item or an item is missing from my order?
   We apologize if your order is missing items or received incorrect items. If this happens, please contact us immediately: support01@workprotools.com so we can resolve the issue.

7. Will WORKPRO ship products outside the US?
   WORKPRO TOOLS.STORE ships within the United States.